Last Updated: 27/04/2026
Welcome to Syrma Johari Medtech Ltd. (“Company,” “we,” “our,” “us”). Your privacy is critically important to us. This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your personal information when you use our website [www.sjmedtech.com] (the “Site”) and any services provided therein. By accessing or using the Site, you agree to the terms of this Privacy Policy.
This Privacy Policy applies to all information collected or received through the Website. It does not apply information collected by us through other means.
We collect various types of information in connection with the services we provide, including:
When you use our Site or interact with us, we may collect personal information that you provide voluntarily, including but not limited to:
2.1.1. Contact Information:
Your name, email address, phone number, and mailing address.
2.1.2. Account Information:
Username, password, and other information related to your account.
2.1.3. Transaction Information:
Details of transactions you carry out through our Site, including purchase information and billing details.
2.1.4. Communications:
Records of your correspondence with us, including customer support inquiries and responses.
2.1.5. Feedback and Reviews:
Information you provide about our products or services, including through surveys and product reviews.
When you visit our Site, we may automatically collect certain information about your device and usage of the Site, including:
2.2.1. Device Information:
Information about your computer, tablet, or mobile device, including IP address, browser type, and operating system.
2.2.2. Usage Information:
Information about your use of the Site, such as pages visited, time spent on the Site, links clicked, and the referring URL.
2.2.3. Location Information:
Information about your location if your device settings allow us to collect this information.
2.2.4. Cookies:
Small text files placed on your device to track and store information about usage.
2.2.5. Web Beacons:
Small graphic images used to monitor user behaviour on our Site.
2.2.6. Log Files:
Records of your interactions with our Site, including IP address, browser type, and pages visited.
We may receive information about you from third parties, such as:
2.3.1. Social Media:
Information from social media platforms if you interact with us through these platforms.
2.3.2. Third-Party Services:
Information from partners and service providers that help us deliver our services.
We use the information we collect for various purposes, including:
3.1.1. Order Processing:
To process your orders, manage your account, and provide you with the services you request.
3.1.2. Customer Support:
To provide customer support, address your inquiries, and improve our support services.
3.1.3. Personalization:
To personalize your experience on our Site by presenting products and information tailored to your interest.
3.1.4. Site Improvement:
To analyse Site usage and improve our Site’s functionality and user experience.
3.2.1. Updates and Notifications:
To send you updates, newsletters, and promotional materials.
3.2.2. Transactions:
To communicate with you about your account and transactions.
3.2.3. Policies:
To inform you about changes to our policies and terms.
3.2.4. Promotional Communication:
To send your promotional materials and newsletters, which you can opt out of at any time.
3.2.5. Legal and Compliance Notices:
To inform you about legal and compliance matters that may affect you.
3.3.1. Rights:
To comply with legal obligations and protect our rights and interests.
3.3.2. Security:
To prevent fraud and ensure the security of our Site and services.
3.3.3. Regulatory Compliance:
To comply with legal obligations, such as record-keeping and reporting requirements.
3.3.4. Fraud Prevention:
To detect, prevent, and respond to fraud, security breaches, and other potentially harmful activities.
3.4.1. Targeted Advertising:
To analyse your preferences and behaviour for targeted advertising and marketing purposes.
3.4.2. Marketing Analytics:
To send you information about products, services, and promotions that may be of interest to you.
We do not sell your personal information. However, we may share your information in the following circumstances:
We may share your information with third-party service providers who perform services on our behalf, such as:
4.1.1. Payment processors:
To process payments and transactions securely.
4.1.2. Shipping and logistics providers:
To fulfil and deliver your orders.
4.1.3. Marketing and advertising partners:
To help us conduct and manage our marketing campaigns.
4.1.4. Analytics and data storage providers:
To provide technical support and maintain our systems.
We may share your information with our business partners for marketing and promotional purposes, in accordance with applicable law.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
We may share your information with third parties when you have given us your consent to do so.
5.1. Access and Update Your Information:
You have the right to access, update, or delete your personal information at any time.
5.2. Marketing Communications:
You can opt-out of receiving marketing communications from us.
5.3. Cookies and Tracking Technologies:
You can manage your cookie preferences through your browser settings.
5.4. Data Portability:
You have the right to request a copy of your personal information in a structured format.
5.5. Right to Object:
You have the right to object to the processing of your personal information.
5.6. Right to Restrict Processing:
You can request restricted processing under certain conditions.
5.7. Right to Withdraw Consent:
You can withdraw your consent at any time.
We use a variety of security measures to protect your personal information. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy.
Your information may be transferred to countries outside your own, including the United States, with appropriate safeguards in place.
Our Site is not intended for children under the age of 13.
Our Site may contain links to third-party websites. We are not responsible for their privacy practices.
We may update this Privacy Policy from time to time. Updates will be posted on this page.
Syrma Johari Medtech Ltd.
G-582-584, EPIP, Boranada
Jodhpur-342012, Rajasthan
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